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Note: The Repair option isn't available if you're using Outlook to connect to an Exchange account. Run Windows Update to make sure you have the latest updates for Outlook and other desktop apps for Microsoft Download and run the Microsoft Support and Recovery Assistant. Fix your Outlook email connection by repairing your profile. Need more help? Get support. Expand your Office skills.
Was this information helpful? Yes No. Any other feedback? Hardware acceleration is a built-in feature in Outlook designed to increase the overall efficiency of the program. However, if you're using Outlook on older hardware, this can cause problems and, in some cases, can make Outlook unusable. Luckily, you can solve this problem by running Outlook in safe mode and then disabling hardware acceleration.
If you couldn't run Outlook in safe mode due to account restrictions, read our in-depth guide on how to start Outlook in safe mode. Outlook won't function properly and could get stuck in the Loading Profile screen if one or more of its files are corrupted.
Outlook files can be repaired using an executable in the Outlook installation directory. Outlook is, after all, a part of Microsoft's Office, and successfully repairing Office will also fix the Outlook issues. You don't need to install any additional software to repair Office. You can achieve this repair through the control panel. Once the repair process is complete, launch Outlook and see if the issue is resolved.
If not, repeat the process and conduct the Online Repair. If none of the solutions above worked for you, it's possible that your Outlook profile is corrupted beyond possible recovery. Creating a new profile and making it the default is the only way to fix this problem. Loading profile screen problems can be frustrating, but now you know how to deal with them.
One way or another, you have to get past the loading screen. You may want to create backups now that you can access your mail.
Want to export your Outlook messages to another email client or to use as a backup? Here are several ways to export Outlook data. Amir is a pharmacy student with a passion for tech and gaming. He also plays the electric guitar and loves listening to indie rock bands.
Run Outlook as Administrator Though Outlook usually doesn't need admin access to function, there's a chance that your problem might be because of Outlook's lack of permission to access the profile. In the search bar, type in Outlook. In the search results, right-click on Outlook and then select Run as administrator.
Click Yes in the dialog asking for confirmation. This will run Outlook as administrator.
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